Once you installed the GlobalProtect client on your computer, you have to configure the portal address. GlobalProtect portal address configuration Note: For details, please visit Palo Alto Networks® Compatibility Matrix Linux (Support CentOS 7, Red Hat Enterprise Linux (RHEL) 7/Ubuntu 14.04 and later releases) - (Download the GlobalProtect app v5.2.5 for Linux.Apple macOS 10.10 and earlier - (Download Mac 32/64 bit GlobalProtect agent version 3.x) *(Please right click the link and choose "save link as").Apple macOS 10.11 and later - (Download Mac 32/64 bit GlobalProtect agent version 5.2.5) *(Please right click the link and choose "save link as").Legacy GlobalProtect agent v3.x - Windows 32 bit / Windows 64 bit.GlobalProtect agent v5.2.5 - Windows 32 bit / Windows 64 bit / UWP ARM Based CPU.Client Software for Windows and Macĭesktop computer or notebook users please visit to download and install the “GlobalProtect” client software. For details, please refer to GlobalProtect VPN gateway for Mainland China. Starting from, users can connect to EdUHK VPN using this new VPN gateway in mainland China. In an effort to provide better user experience for users residing in mainland China, OCIO has subscribe a service via a network operator in China. Please install and use the software only on computers protected with up-to-date anti-virus software and firewall protection. For security reasons, the GlobalProtect VPN client software should NOT be used on public computers. It then establishes a virtual tunnel to the campus network with authentication using the user’s EdUHK network account and password. The GlobalProtect VPN requires users to install the GlobalProtect software on their device(s). The “Palo Alto GlobalProtect” technology (GlobalProtect VPN) was launched in September 2014. Users can access certain restricted IT services such as DMS, AirWatch Private Cloud Storage and etc, use SPSS, and make connection to some central network servers using SFTP client software outside the campus. Data transmitted via VPN connection are encrypted. With Virtual Private Network (VPN), staff and students can make secure connection from their home computers or mobile devices to the campus network over the Internet.
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